6yzz Privacy Policy
Here is our full commitment and detailed guide on how your personal information is collected, stored, and kept secure.
6yzz is a safe and reliable online gaming platform for players in Bangladesh. We believe it is our core responsibility to protect every user's personal information. This Privacy Policy ("Policy") describes what information we collect when you use the 6yzz platform, why we collect it, how we use it, and how we keep your data secure.
By using this platform or creating an account, you are considered to have agreed to this Privacy Policy. Please read it carefully. If any changes are made to this Policy, we will post a notice on the platform.
- Types and Methods of Data Collection
- Purposes of Data Use
- Data Storage and Security
- Sharing Data with Third Parties
- Cookies and Tracking Technologies
- Your Rights and Controls
- Privacy Protection for Minors
- Data Transfers and International Use
- Data Retention Period
- Policy Changes and Updates
- Contact and Complaints
Section 1 — Types and Methods of Data Collection
Directly Collected Information
When you create an account on 6yzz, log in, or contact us, we collect the following information:
- Full name (in Bengali or English)
- Date of birth (for age verification — only users aged 21+ are approved for an account)
- Email address
- Mobile number (applicable for bKash, Nagad, Rocket, or Upay transactions)
- Residential address
- National ID card or passport number (for KYC verification)
- Payment information — bKash, Nagad, Rocket, Upay account or bank account details
Automatically Collected Information
Some information is collected automatically while you use the platform:
- IP address and device identifier
- Browser type, operating system, and device model
- Login time and date, session duration
- Gameplay history, bet amounts, and results
- Deposit and withdrawal transaction history
- Navigation behavior within the platform
Information Received from Third Parties
In some cases, we may receive information from third parties for identity verification or payment processing, such as:
- Payment gateway providers — bKash, Nagad, Rocket, Upay, or banking partners
- Identity verification services
- Fraud prevention and risk assessment services
Section 2 — Purposes of Data Use
6yzz uses collected information only for the following legitimate purposes:
Account Management and Service Delivery
- Creating, verifying, and managing accounts
- Processing deposits and withdrawals — minimum deposit ৳300, minimum withdrawal ৳1,000
- Distributing bonuses and rewards, such as the 120% welcome bonus
- Managing the VIP program and calculating cashback
- Providing customer support
Security and Compliance
- Detecting fraud, money laundering, and suspicious activity
- Preventing multiple accounts or prohibited activities
- Complying with KYC (Know Your Customer) requirements
- Implementing responsible gaming policies
Platform Development
- Running analytics to improve the user experience
- Identifying and resolving technical issues
- Planning the launch of new games and services
Communications
- Account-related notifications and transaction confirmations
- Technical updates and security alerts
- Responding to support requests
- Promotional information — only with your consent
Section 3 — Data Storage and Security
Technical Security Measures
6yzz maintains the highest industry standards to protect your information:
- SSL/TLS Encryption: Every transaction and data transfer is secured with 256-bit SSL encryption
- Database Security: Collected data is stored in encrypted databases with no unauthorized access
- Firewall and Access Controls: Access to internal systems is strictly controlled
- Regular Security Audits: Regular audits are conducted to identify potential vulnerabilities
- Two-Factor Authentication: An additional layer of security for account login
Special Protection for Payment Information
Your financial information — especially bKash, Nagad, Rocket, and Upay account details and banking information — is stored with the highest level of protection. After payment processing, complete card or account numbers are not stored in our systems; only the necessary tokenized information is retained.
Section 4 — Sharing Data with Third Parties
6yzz does not sell, rent, or disclose your personal information to any third party for commercial purposes. However, data may be shared in the following limited circumstances:
Service Provider Partners
Only the necessary information is shared with trusted partners who help us operate our services — such as payment processing companies, KYC verification services, and cybersecurity providers. These partners are contractually bound to follow our guidelines and privacy standards.
Legal Obligations
Information may be disclosed in response to a court order, regulatory request, or legal requirement. In such circumstances, we will act in accordance with applicable law and will make reasonable efforts to notify you.
Business Restructuring
In the event of a company merger, acquisition, or asset sale, user data may be transferred. You will be properly informed before any such change.
Data with Game Providers
Game providers such as Pragmatic Play, JILI, PG Soft, and Spribe may have limited access to gameplay data — solely for the purpose of ensuring fair play and providing technical support. Your personal identity information is not shared with them.
Section 5 — Cookies and Tracking Technologies
What Are Cookies and Why Are They Used
Cookies are small text files stored in your browser. 6yzz uses cookies for the following purposes:
- Essential Cookies: For maintaining login sessions, security tokens, and payment protection — without these, the platform will not function properly
- Functional Cookies: For remembering your preferred language, theme, and account settings
- Analytics Cookies: For collecting anonymous data to understand and improve platform usage
Cookie Controls
You can control or delete cookies from your browser settings. However, disabling essential cookies may cause some platform features to not work properly.
Section 6 — Your Rights and Controls
6yzz respects your control over your information. You have the following rights:
Right to Access
You can view your stored information at any time by accessing your account. Contact our support team for more detailed information.
Right to Correction
If any of your information is incorrect, you may request a correction. Changes to KYC-related information may require re-verification.
Right to Deletion
You may request account closure and, after fulfilling applicable legal obligations, request deletion of your personal information. However, some data may need to be retained for a specific period for legal or regulatory reasons.
Right to Opt Out of Marketing Communications
You may stop promotional emails or notifications at any time. Essential account-related notifications cannot be disabled, as they are part of your account's security.
Section 7 — Privacy Protection for Minors
6yzz provides services only to users aged 21 and above. We do not knowingly collect or store any information from anyone under the age of 21.
Date of birth verification is mandatory during account registration. If we become aware that a minor is using our services, that account will be immediately closed and all collected information will be deleted.
Section 8 — Data Transfers
International Data Transfers
6yzz works with global service providers, so your data may be stored or processed on servers outside Bangladesh. Wherever data is transferred, we ensure that the level of protection does not fall below the standard described in this Policy.
Appropriate agreements and security measures are ensured for international data transfers, including standard contractual clauses and the necessary legal frameworks.
Section 9 — Data Retention Period
We retain your information only for as long as it is necessary or legally required:
- Active Account Data: For as long as the account remains active
- Transaction Records: For a specified number of years after account closure, in accordance with regulatory requirements
- KYC Information: Retained for the period required by legal obligations
- Support Records: Retained for a reasonable period after a complaint is resolved
- Cookies & Analytics Data: Automatically deleted within a set period from the date of collection
Section 10 — Policy Changes & Updates
6yzz may update this privacy policy from time to time — due to changes in services, legal requirements, or technological improvements. For any significant changes, we will:
- Display a clear notice on the platform
- Send a brief notification to your registered email
- Update the "Effective Date" at the top of the policy
If you continue using the platform after changes have been made, you will be considered to have agreed to the updated policy. For important changes, we may ask for your explicit consent again.
Section 11 — Contact & Complaints
If you have any questions or complaints about this privacy policy, or wish to exercise your rights, please contact us:
24/7 Live Chat
Direct chat support on the platform — assistance available in both Bengali and English
Email
[email protected]
Response Time
Instant support is available via live chat. Emails are answered as quickly as possible.
Related Policies & Information
- Terms & Conditions — Full terms for using the platform
- Responsible Gaming — Safe gaming guidelines
- FAQ — Common questions & answers